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PACER Asks Users to Enroll in Multifactor Authentication Only When Prompted

Monday, September 8, 2025

The PACER Service Center (PSC) currently is experiencing long call wait times due to enforcement of several security features, including updated password standards and multifactor authentication (MFA).   

To help mitigate wait times, the PSC temporarily has delayed enforcement of the updated password standards. In addition, per the PSC, only users who receive a prompt to enroll in MFA when they log in should do so. If you do not receive an MFA enrollment prompt, no action is necessary. To ensure support is available for those who need it, please do not contact the PSC with questions about MFA until you are required to enroll and have reviewed the list of MFA Tips and Resources.

Finally, the PSC would appreciate your feedback regarding the MFA options through this short survey.